How do I set my 2FA preference to SMS or Software Token?

ThePiano.SG offers two 2FA methods, (i) SMS, and (ii) Software Token.

By default, SMS is used as 2FA when you first register a User Account with us. You can, however, change your preference to Software Token by first setting up your Software Token.


Set your 2FA Preference:

  1. Sign In.
  2. Go to your Dashboard (you can click on the User icon located at the top right of the menu).
  3. Click on Account Settings (located on the right sidebar).
  4. Go to the section 2FA, and set your 2FA preference.

That's it! The next time you Sign In, you will be prompted with your preferred 2FA challenge.